Warranty Policy

Warranty becomes null and void from power surges, electrical or power related issues, user mishandling and damage. The warranty policy is linked to the packaging of the product box. Any claims made MUST be accompanied by the original packaging including all its contents and original receipt.

RYOBI POWER EQUIPMENT
WARRANTY

Subject to the warranty conditions below, this RYOBI tool (hereinafter called “the Product”), is warranted by Ryobi (herein called “the Company”) to be free from defects in material or workmanship for a period of 24 months from the date of original purchase covering both parts and labour. Under the terms of this warranty, the repair or replacement of any part shall be the opinion of the Company or its authorised agent. Should service become necessary during the warranty period, the owner should contact the authorised Ryobi retailer from whom the product was purchased, or the nearest Company branch office. In order to obtain warranty service, the owner must include the Sales Docket and Warranty Certificate to confirm date of purchase. This Product is sold by the dealer or agent as principal and the dealer has no authority from the Company to give any additional warranty or guarantee on the Company’s behalf except as herein contained or herein referred to.

Warranty Conditions
This warranty only applies provided that the Product has been used in accordance with the manufacturer’s recommendations under normal use and reasonable care (in the opinion of the Company) and such warranty does not cover consumable components, damage, malfunction or failure resulting from misuse, neglect, abuse, or used for a purpose for which it was not designed, or is not suited and no repairs, alterations or modifications have been attempted by other than an Authorised Service Agent. This guarantee will not apply if the tool is damaged by accident or if repairs arise from normal wear and tear.

Accessories such as bits, blades, sanding discs, cutting lines, etc., are excluded from this guarantee. Normal consumable parts, such as carbon brushes, bearings, chucks, cord assembly’s, spark plugs, recoil pullers and bump head assembly’s are specifically excluded from this guarantee.

The Company accepts no additional liability pursuant to this warranty for the costs of traveling or transportation of the Product or parts to and from the service dealer or agent – which costs are not included in the warranty.

Nothing herein shall have the effect of excluding, restricting or modifying any conditions, warranty, right or liability imposed, to the extent only that such exclusion, restriction or modification would render any term herein void.

We strongly advice to safely store the packaging and original receipt until the warranty period expires.

Warranty Period: (Valid from date of purchase)
• Ryobi Handlyline – 1 Year
• Ryobi – 2 Years
• Ryobi Industrial – 5 Years
• Steco – 2 Years
• Kyocera – 5 Years
• Accessories – No Warranty
• Batteries – No Warranty